Customer Support
Self-Host Chatwoot On Your Own Server
Live Chat And Help Desk You Own
Answer website live chat, email and social messages from one shared inbox, with canned replies, automations and reports. Conversations and customer data stay on your own server.
What ZipLoom Does When You Launch It
The Publisher's Own Image
ZipLoom runs Chatwoot Inc.'s official image (chatwoot/chatwoot:v4.19.0-ce) on a server you rent from Vultr, DigitalOcean, Contabo or Amazon Lightsail. Nothing is rebuilt or repackaged on the way.
Secrets Generated For You
The 2 secrets this app needs are generated at launch and kept in your project's encrypted vault, never typed by hand or stored in plain settings.
Everything It Needs, Beside It
pgvector/pgvector:pg16, redis:7-alpine and its own sidekiq start next to it on the same server, on a private network the internet cannot reach.
Your Data Stays On Your Server
Its data folders live on your server and are kept across every redeploy and update.
Its Address Set For You
The app is told its own public address at every deploy, on your custom domain with https or on the server's IP.
An Image Vulnerability Scan
At every deploy the image is scanned on your server for known vulnerabilities and the counts are shown in the deploy log. The scan reports; it does not block the deploy.
The Facts
- Publisher
- Chatwoot Inc.
- Official image
chatwoot/chatwoot:v4.19.0-ce- Runs beside it
- pgvector/pgvector:pg16, redis:7-alpine, sidekiq (same image)
- Server memory
- 4 GB RAM or more
- Licence
- MIT (the Community Edition image).
- Links
- Homepage · Documentation
Good To Know Before You Launch
- Open the app right after it deploys: the first visitor creates the administrator account.
- Set up an email provider in the project's settings (SMTP_ variables) so Chatwoot can send invitations and notifications.
- Add a custom domain before you put the chat widget on your website.